restaurant.com

Use coupon code DESSERT for 70% off (exp 11/17).

Don't forget 25% FatCash!

I just bought a GC TWO days ago and they did it to me again! What a horrible horrible service. Last time I bought, they gave me a new certificate, only to tell me a few days later that THAT new restaurant wasn't participating anymore either.

Dear XXX XXXXXX

As you may know, from time to time restaurants within our program move, are sold, or unfortunately go out of business. We apologize for the inconvenience, but our system indicates that you may have unused certificate number xxxx for Indigo Joe's Sports Pub which is no longer participating in the restaurant.com program.

If this certificate is still unused, this email allows you to easily exchange it for credit. With this credit, you can to choose from any of the other restaurants in restaurant.com’s extensive inventory.

To exchange your certificate, click here and enter gift certificate number xxxxx to begin your exchange.

Thank you very much for your business.

Sincerely,

The restaurant.com Customer Service Department

toni65 said:How long does it take to get the certificates? I bought some four weeks ago and have not received them.

you get it online....

Wid3load said:still doesn't beat the 80% + 15 CB
So wait 4 days, when there will likely be a code for 80% off again. I bought one yesterday because there was only one certificate left for that restaurant, but more certificates became available today.

If you don't need one right away, then you might as well wait for the next 80% off code.

cyfan said:I just bought a GC TWO days ago and they did it to me again! What a horrible horrible service. Last time I bought, they gave me a new certificate, only to tell me a few days later that THAT new restaurant wasn't participating anymore either.

As you may know, from time to time restaurants within our program move, are sold, or unfortunately go out of business. We apologize for the inconvenience, but our system indicates that you may have unused certificate number xxxx for Indigo Joe's Sports Pub which is no longer participating in the restaurant.com program.

You're kidding right? Horrible service? They obviously have control over the restaurants participation in their program or the ability to control the restaurants cash flow.

cyfan said:If this certificate is still unused, this email allows you to easily exchange it for credit. With this credit, you can to choose from any of the other restaurants in restaurant.com’s extensive inventory.

To exchange your certificate, click here and enter gift certificate number xxxxx to begin your exchange.

So them offering you another certificate if yours was unused is bad service? How so?

is there anyplace worth eating at in NYC that's you can buy GCs for? looked through the site and only Aloe sticks out.

Thanks, ethos is not bad. I'll give kellari a try. You should definitely give aloe a try.

Can you use more than one certificate at a time?

I see some restaurants have $25 certificates for 60% off, but 10$ certificates for 70% off, and a minimum $35 purchase.

I'd rather purchase 3 $10 certificates and pay $14+tax+gratuity for my $35 dinner.

qube said:cyfan said:I just bought a GC TWO days ago and they did it to me again! What a horrible horrible service. Last time I bought, they gave me a new certificate, only to tell me a few days later that THAT new restaurant wasn't participating anymore either.

As you may know, from time to time restaurants within our program move, are sold, or unfortunately go out of business. We apologize for the inconvenience, but our system indicates that you may have unused certificate number xxxx for Indigo Joe's Sports Pub which is no longer participating in the restaurant.com program.

You're kidding right? Horrible service? They obviously have control over the restaurants participation in their program or the ability to control the restaurants cash flow.

cyfan said:If this certificate is still unused, this email allows you to easily exchange it for credit. With this credit, you can to choose from any of the other restaurants in restaurant.com’s extensive inventory.

To exchange your certificate, click here and enter gift certificate number xxxxx to begin your exchange.

So them offering you another certificate if yours was unused is bad service? How so?

Say you go to Kohls.com and they have 6 colors of a style of shirt you want. Lime Green, Orange, Neon Purple, Gold, Fire Red, and Blue. So you pick blue. The next day Kohls sends you an email saying that they are out of blue...pick another color. So you pick Fire Red. Then they send you an email saying they are out of red...pick another color. You'd think: WTF! First you have to take the time and trouble to make the change. Second, your choices are becoming less and less interesting. For any other company it would be a bait and switch. But for restaurant.com it seems to be normal business. Therefore I stand by the comment that it's a horrible service. (Note that I didn't say horrible customer service...although sending an email just saying the equivalent of "pick another color" isn't exactly customer service either.)